[ad_1]
Liberty House Guard (LHG) is a house guarantee firm that gives complete guarantee protection with three totally different plans and reasonably priced pricing. Established in 2017, Liberty House Guard could not have as sturdy expertise as different suppliers, however its distinctive fame, affordability and in depth add-on protection make it among the finest residence guarantee firms within the business.
Liberty House Guard is out there in each state besides Wisconsin and Washington, which makes it a wonderful alternative for hundreds of householders throughout the U.S. Study extra about Liberty House Guard by studying our in depth assessment beneath to higher decide if it’s the proper residence guarantee supplier for you.
Utilizing our soar hyperlink desk of contents to seek out what you’re most all in favour of for this assessment on Liberty House Guard.
Bounce To:
- Our Evaluation of Liberty House Guard
- Plans, Prices & Protection
- Add-Ons, Exclusions & Protection Limits
- Buyer Critiques
- LHG vs Different Suppliers
- The right way to File a Declare with LHG
- FAQ
Our Evaluation of Liberty House Guard
Complete Rating: 93 / 100 factors
Liberty House Guard is a wonderful alternative for residence guarantee protection. This supplier not solely has wonderful protection choices but in addition reasonably priced charges, a easy claims course of and an unbeatable fame.
Our consultants analyzed Liberty House Guard and evaluated the corporate in six classes to find out an total rating out of 100. Liberty House Guard acquired a rating of 93, giving it an total score of 4.7 stars. The chart beneath summarizes our outcomes and you may study extra about every class within the following sections.
We clarify our assessment methodology and what we search for beneath.
Plans and Protection of Liberty House Guard
Rating: 25.5 / 24 factors
Professionals
Liberty House Guard provides three distinct plans to cowl both your home equipment, built-in methods or a mix of each. The corporate’s Equipment Guard and Programs Guard plans cowl your main family home equipment and your main methods, respectively. Nonetheless, if you need complete protection, the Complete House Guard plan is the right choice to guard towards residence equipment and system breakdowns. This complete plan covers 15 methods and home equipment, whereas different firms provide plans that cowl eight to 13 objects.
What units Liberty House Guard other than different suppliers is the corporate’s 42 protection add-on choices to guard luxurious objects like swimming swimming pools and electronics. Most different suppliers provide lower than 15 objects for added protection, making LHG warranties probably the most customizable.
Cons
Whereas Liberty House Guard’s most cheap plan provides wonderful primary protection, it doesn’t cowl family methods. So if you wish to cowl main methods, corresponding to your air conditioner, you’ll want to decide on the most costly plan.
Whereas Liberty House Guard provides extra methods to customise your plan, the most important disadvantage to having so many extra choices is the extra month-to-month price. The extra add-ons you embody in your plan, the upper your month-to-month premium will likely be.
We go into extra element on Liberty House Guard’s plans and protection beneath.
Affordability of Liberty House Guard
Rating: 20 / 22.5 factors
Professionals
The nationwide common price of residence guarantee plans is $50 per thirty days, and Liberty hovers proper round that worth level for each its Equipment Guard and Programs Guard plans. Warranties from Liberty House Guard vary from $49.99 to $59.99 per thirty days. Which means for lower than $2 per day, you possibly can profit from Liberty’s most complete protection plan.
Greater than 25 of Liberty House Guard’s extra companies price lower than $15 per thirty days, which makes these add-ons reasonably priced for most owners. This makes it straightforward to customise your plan to your distinctive wants.
Cons
Liberty House Guard provides quite a few add-ons, however some are dearer than add-ons provided by different residence guarantee firms. For instance, LHG will cowl your swimming pool for an additional $19.99 per thirty days, whereas you possibly can shield your pool with one other residence guarantee firm for lower than $15 per thirty days.
Your service name payment from Liberty House Guard could also be as little as $65 relying on the service, however that payment will also be as excessive as $125 per name. Not like another residence guarantee firms, you can not select your service name payment with Liberty House Guard. This implies chances are you’ll not understand how a lot you’ll pay to have a technician despatched to your house, and this price might be dearer than the common.
Some residence guarantee firms haven’t any cancellation payment, however sadly, Liberty House Guard is just not one among them. In the event you cancel your plan after 30 days, you will have to pay a $50 payment.
We go into extra element on the price of Liberty House Guard beneath.
House Guarantee Assets
Buyer Expertise of Liberty House Guard
Rating: 14.5 / 18.5 factors
Professionals
Prospects rave about Liberty House Guard’s educated and pleasant representatives that exit of their method to clarify every protection plan intimately. As well as, many shoppers report fast response occasions, around-the-clock assist and optimistic experiences when submitting claims. There are only a few complaints about Liberty House Guard on the Higher Enterprise Bureau (BBB) web site, however the firm’s customer support staff actively works to deal with all buyer issues as they come up
Getting a quote from Liberty is straightforward — you possibly can obtain an on the spot, personalised residence guarantee quote on-line that permits you to evaluate totally different plans, charges and add-on protection. This lets you create a custom-made plan that matches your wants and month-to-month price range.
Cons
Once you enter your data on Liberty House Guard’s web site to obtain your free quote, you’ll obtain calls, textual content messages and emails from firm representatives. Though these people are pleasant and useful, the sheer quantity of contacts you obtain will be overwhelming. On the primary day alone, our reviewers had been contacted 13 occasions. Three weeks later, the identical reviewer continued to obtain day by day textual content messages and advertising emails.
Firm Popularity of Liberty House Guard
Rating: 15.5 / 17.5 factors
Professionals
Liberty House Guard has among the finest reputations of all residence guarantee firms. It has an A- score with the BBB and 4.7 stars on Google Critiques, which solidifies its fame as a reliable firm. Moreover, LHG has a 4.6-star score on Glassdoor, which signifies that the corporate cares as a lot about its staff because it does its prospects.
Cons
Whereas Liberty House Guard has wonderful scores and an lively customer support staff that responds to complaints, it misplaced factors on this class because of its few years in enterprise and a 2020 lawsuit by which a buyer sued over frequency of contact. Whereas some firms have greater than 50 years of expertise within the residence guarantee business, Liberty has solely been in enterprise for 5 years.
We’ve included some buyer opinions of Liberty House Guard from the BBB beneath.
Claims Course of of Liberty House Guard
Rating: 12.5 / 12.5 factors
Professionals
Liberty House Guard is well-known for its straightforward claims course of and responsive customer support staff. Many on-line buyer opinions report wonderful buyer care as soon as they file a declare, and a few even say it’s the best declare course of they’ve skilled. When you submit your declare on-line or over the telephone, it takes lower than 48 hours for it to be authorised.
Just like different residence guarantee suppliers, Liberty has a 30-day ready interval earlier than you possibly can submit a declare. After this ready interval is over, you possibly can start making claims.
Cons
Though the claims course of is usually easy, some Liberty prospects report longer wait occasions as a result of technicians are required to submit photos earlier than they’ll start work. This implies you’ll generally must schedule a number of appointments earlier than your house system or equipment is mounted.
We’ve included a step-by-step define of Liberty House Guard’s claims course of beneath.
Availability of Liberty House Guard
Rating: 5 / 5 factors
Professionals
Liberty House Guard is headquartered in Brooklyn, New York, and covers 48 states apart from Wisconsin and Washington. Due to its broad protection space, Liberty receives full marks on this class.
Cons
Liberty House Guard serves 96% of the U.S., however because of service exclusions, householders in Washington and Wisconsin are at present unable to acquire residence warranties by way of this supplier.
Liberty House Guard Plans, Prices and Protection
The nationwide common for a month-to-month residence guarantee is $50 per thirty days, and Liberty House Guard meets that fee with its Equipment Guard plan. Even so, the corporate’s Programs Guard and Complete House Guard plans are additionally reasonably priced, beginning at $54.99 per thirty days and $59.99 per thirty days respectively.
In the event you add objects to your plan, your month-to-month fee will enhance. All objects coated underneath Liberty’s residence guarantee service price between $3.99 per thirty days and $35.99 per thirty days, however most objects are throughout the $8 to $15 per thirty days vary.
Each time you name Liberty House Guard to submit a declare, you’ll pay a service name payment. This payment will vary from $65 to $125, however the actual quantity will depend on the service you require.
Equipment Guard Month-to-month Price | Programs Guard Month-to-month Price | Complete House Guard Month-to-month Price |
Beginning at $49.99 | Beginning at $54.99 | Beginning at $59.99 |
Liberty House Guard Equipment Guard Plan: The Equipment Guard plan is ideal for householders who need simply the fundamentals coated. In the event you don’t have central air-con or have older home equipment, it is best to make investments on this plan. It covers eight main family home equipment — together with your dryer, washer, fridge, microwave, dishwasher, cooktop, storage door opener and exhaust fan.
Liberty House Guard System Guard Plan: In the event you simply purchased new home equipment and solely need to cowl your main residence methods, then the System Guard plan is for you. It covers your HVAC methods, ductwork, electrical methods, plumbing methods and water heater.
Liberty House Guard Complete House Guard Plan: The Complete House Guard plan is good for householders who need full peace of thoughts. It consists of all the pieces within the Equipment Guard and System Guard Plans, masking a complete of 15 residence methods and home equipment.
The desk beneath reveals a side-by-side comparability of what’s coated underneath every Liberty House Guard guarantee plan.
Equipment Plan | Programs Plan | Complete House Guard Plan | |
Garments Dryer | ✓ | X | ✓ |
Garments Washer | ✓ | X | ✓ |
Kitchen Fridge | ✓ | X | ✓ |
Constructed-in Microwave Oven | ✓ | X | ✓ |
Dishwasher | ✓ | X | ✓ |
Ranges/Ovens/Cooktops | ✓ | X | ✓ |
Ceiling and Exhaust Followers | ✓ | X | ✓ |
Storage Door Openers | ✓ | X | ✓ |
Air Conditioning | X | ✓ | ✓ |
Heating | X | ✓ | ✓ |
Ductwork | X | ✓ | ✓ |
Plumbing | X | ✓ | ✓ |
Electrical | X | ✓ | ✓ |
Water Heater | X | ✓ | ✓ |
What Elective Add-ons Does Liberty House Guard Supply?
Liberty House Guard provides probably the most customizable residence guarantee plans due to its many accessible add-ons. Together with the fundamental residence system and equipment protection, you possibly can select so as to add as much as 42 extra objects to your house guarantee, together with:
- Pool
- Spa
- Extra Spa
- Effectively Pump
- Sump Pump
- Central Vacuum
- Septic System Pumping
- Stand Alone Freezer
- Restricted Roof Leak
- Lighting Fixtures
- Re-Key
- Water Softener
- Garden Sprinkler System
- Electronics Safety
- Swamp Cooler
- Ejector Pump
- Second Fridge
- Trash Compactor
- Ice Maker (Fridge)
- Freestanding Ice Maker
- Wine Cooler
- Salt Water Pool
- Generator
- Plumbing Fixture
- Grinder Pump
- Water Dispenser Water Line
- Immediate Sizzling Water Dispenser
- Reverse Osmosis Water Filter System
- Casita Visitor Unit
- TV Mounting
Together with extra objects in your house, you may as well pay a month-to-month payment for residence companies:
- Window Washing and Cleansing
- Gutter Cleansing
- Pest Management
- Carpet Cleansing
- Energy Washing (Exterior Flooring)
Lastly, your primary Liberty House Guard guarantee doesn’t cowl luxurious home equipment. When you have these things in your house, you possibly can improve your protection to incorporate the next:
- Professional Collection Fridge
- Professional Collection Vary/Oven/Cooktop
- Professional Collection Dishwasher
- Professional Collection Microwave
- Professional Collection Washing Machine
- Professional Collection Garments Dryer
- Professional Collection Stand Alone Freezer
Does Liberty House Guard Have Any Exclusions?
Just like different residence guarantee suppliers, Liberty House Guard does have limitations and exclusions to its residence guarantee protection. Take into account that Liberty solely covers harm because of regular put on and tear, so if you wish to get probably the most out of your house guarantee, ensure to maintain all upkeep information.
Your Liberty House Guard residence guarantee won’t cowl the next:
- Routine upkeep
- Injury because of lack of upkeep or human error
- Improper set up or earlier repairs
- Corrosion or rust
- Industrial grade gear
- Luxurious home equipment
- Sensible know-how and gadgets
- Restore of beauty defects
Does Liberty House Guard Have Any Protection Limits?
For all objects included within the Equipment Guard, Programs Guard and Complete House Guard plans, protection is proscribed to $2,000 per merchandise. For all extra coated objects, the restrict is $500 per merchandise. This quantity applies per coverage interval, that means it resets after three hundred and sixty five days from the date of buy.
Liberty House Guard Buyer Critiques
Many Liberty House Guard prospects have posted each optimistic and unfavorable opinions on the BBB web site. We’ve included just a few of those residence guarantee opinions beneath.
Constructive Critiques of Liberty House Guard
Liberty House Guard has a whole bunch of on-line opinions that spotlight optimistic buyer experiences. Buyer satisfaction is obvious from many opinions on the BBB, and lots of Liberty prospects rave in regards to the amount of cash saved, educated representatives and a easy claims course of.
They [Liberty Home Guard] met my expectations after they changed my rubbish disposal in 4 days. They exceeded my expectations after they changed my air conditioner in two weeks. I saved round 100 {dollars} on the rubbish disposal substitute, due to the deductible and the truth that the rubbish disposal problem was decided to be pre-existing. I saved about $1,200 after they changed my AC. All in, I’m up about $1,180 and I’m very comfortable to date. I hope to proceed to get increasingly worth from this coverage. However actually, to date the plan is value each cent I’ve paid for it.
— Amber C., 11/18/2022
Liberty’s staff has been extraordinarily dependable and saved us greater than a big amount of cash on repairs to date. Their technicians simply give off the aura of being very expert and polished and doubtless most significantly, appear extraordinarily motivated to assist. We really initially bought our coverage with them as a present from our realtor about three years in the past and have used the service on occasion on a semi-regular foundation. On our final declare, Brian R. actually helped us out. As a house owner, Liberty House Guard’s safety has confirmed to be very worthwhile.
— Madeline C., 11/14/22
Adverse Critiques of Liberty House Guard
Some Liberty House Guard prospects report lengthy wait occasions on the telephone and the necessity to schedule a number of technician appointments to finish a restore. Liberty typically requires service technicians to submit photos of residence home equipment and methods earlier than they are often repaired, which might delay repairs by a number of days.
[The] deductible is simply too excessive, there’s a ready interval earlier than you possibly can file a declare they usually require the plumber to submit photographs earlier than approving. Meaning two appointments I needed to take off work for, one for the photograph and one for him to really repair the difficulty.
— Rick M., 07/19/2022
Liberty House Guard vs Different House Guarantee Corporations
Earlier than you select a house guarantee supplier, it’s necessary to analysis the suppliers accessible in your space. Under you possibly can see how Liberty House Guard compares to different high residence guarantee firms.
Supplier | Greatest For | Month-to-month Price | Service Price | BBB Score | Years in Enterprise |
Liberty House Guard | Most Customizable | $49.99 – $69.99+ | $65.00 – $125.00 | A – | 5 |
American House Protect | First-time Owners | $49.99 – $99.99+ | $75.00 – $125.00 | B | 51 |
Alternative House Guarantee | Worth | $46.83 -$54.75 | $85.00 | D+ | 13 |
Choose House Guarantee | Most Inexpensive Service Price | $60.42 – $63.75+ | $60.00 – $75.00 | B- | 10 |
AFC House Membership | Most Added Advantages | $30.00 – $50.00+ | $75.00 – $125.00 | B | 13 |
2-10 House Guarantee | Kitchen Home equipment | $17.00 – $60.00+ | $65 – $100 | B | 39 |
The right way to File a Declare With Liberty House Guard
Liberty House Guard prospects can report a declare across the clock, any time throughout the week. This 24/7 protection provides peace of thoughts figuring out if one thing goes flawed in your house, you simply should file a declare on-line or name customer support as quickly as you discover the malfunction.
Liberty House Guard additionally provides a 60-day workmanship assure. So if a technician has repaired one among your house methods and the system fails once more inside 60 days, Liberty will ship a technician to restore it at no extra cost.
FAQ: Liberty House Guard
Is Liberty House Guard respectable?
Liberty House Guard is a respectable residence guarantee enterprise with nice buyer opinions on-line. This firm is among the many most extremely rated of all residence guarantee firms, so we take into account it an ideal choice on your residence guarantee wants.
Does Liberty House Guard cowl pre-existing situations?
Liberty House Guard doesn’t cowl any identified or unknown pre-existing situations. Based on a web based pattern contract, Liberty will solely cowl the fee to restore or change methods and home equipment which are put in and in good working situation when your service contract begins.
Does Liberty House Guard cowl roof leaks?
Liberty House Guard provides roof leak safety for a further $11.99 per thirty days. This can get you $500 of protection per time period, however the protection doesn’t embody partial or full roof substitute. It solely applies to the roof leak patching that presides over dwelling area in a single-family residence.
Does Liberty House Guard require a house inspection?
Liberty House Guard doesn’t require a house inspection so that you can take out a house guarantee coverage, and the corporate will cowl your house methods and home equipment no matter age. However these methods and home equipment should be in working order whenever you signal your guarantee contract to obtain protection.
How do you cancel a Liberty House Guard coverage?
You may cancel your Liberty House Guard guarantee by calling the customer support line. In the event you cancel your coverage throughout the first 30 days, you’ll get a full refund. However for those who cancel after 30 days, you’ll have to pay a $50 cancellation payment.
How We Evaluated Liberty House Guard In opposition to Our Evaluation Standards
To assist customers such as you select the perfect residence guarantee firms on your residence, we dive deep into each top-rated residence guarantee firm and fee them based mostly on six elements. As soon as we analysis an organization and have gathered all our information, we use the next scoring system to grade every residence guarantee firm on a 100-point scale. We then convert the rating to a 5-star score.
- Plans + Protection Choices (24 Attainable Factors): Since each buyer has totally different wants and a unique price range, we award extra factors to suppliers that provide extra plans and larger flexibility. Liberty House Guard does exceptionally nicely on this class as a result of it provides three totally different plans and dozens of add-ons that permit for plan customization.
- Affordability (22.5 Attainable Factors): Price is a vital issue as a result of many owners select residence warranties to keep away from excessive funds for residence equipment repairs. We consider every firm based mostly on its plans and extra companies, service name charges and cancellation phrases. Liberty’s House Guard’s plans are every reasonably priced at lower than $2 per day, and the add-on protection permits for patrons to customise their plan to go well with their wants and price range.
- Buyer Expertise (18.5 Attainable Factors): Your expertise as a buyer is necessary, together with the assist you obtain when contacting a house guarantee supplier. We gauge total assist by taking a look at buyer opinions, conducting home-owner surveys and going by way of the quotes course of. Liberty House Guard has nice on-line buyer opinions and a simple claims course of, which implies it scores excessive on this class.
- Firm Popularity (17.5 Attainable Factors): An organization’s fame is a mix of opinions from prospects and respected organizations just like the BBB. We additionally take into consideration the years of expertise an organization has, how glad its staff are and any previous or pending lawsuits. Liberty has a wonderful A- score with the BBB and 4.7 stars on Google Critiques, so it does nicely on this class.
- Claims Course of (12.5 Attainable Factors): On this class, we take a look at the general claims course of, together with how straightforward it’s to file a declare and an organization’s response time. Liberty House Guard’s claims course of is easy and prospects can contact a customer support consultant 24/7.
- Availability (5 Attainable Factors): Availability refers to what number of states and areas an organization serves. Liberty House Guard does nicely on this class as a result of it provides residence warranties in 48 states, solely excluding Wisconsin and Washington.
Critiques of Different House Warranties
[ad_2]
Source link